Privacy Policy

Welcome to AW Trades. Your privacy matters deeply to us, and we are committed to handling the personal information you share with care, transparency, and integrity.

This Privacy Policy describes how we collect, use, disclose, and protect your data when you interact with our website and services at awtrades.co.

We comply with applicable global data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) for California residents, and other relevant frameworks.

By using our platform, you confirm that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform. Throughout this document, references to 'we', 'us', or 'our' refer to AW Trades.

We collect both personal and non-personal information to deliver the best possible experience on our platform.

Personal information includes any data that can be used to identify you, directly or indirectly. This may include your name, email address, and account details when you register. It also includes professional or trading-related details you voluntarily provide, such as trading experience or prop firm preferences, as well as any information you submit when contacting us or participating in surveys.

Non-personal information is collected automatically and does not directly identify you. This includes device and browser details such as type, version, and operating system, as well as IP address, approximate geolocation data where permitted, and website usage data including pages visited, time spent, and navigation patterns.

We may use analytics tools to understand how users interact with the platform, improve functionality, diagnose technical issues, and detect fraud. These tools may capture page views, clicks, navigation paths, and device details. When you are logged in, session data may be associated with your account to assist with account-specific troubleshooting.

We do not intentionally collect payment card numbers, full passwords, or other highly sensitive authentication data. For users in jurisdictions requiring explicit consent, session recording will only be enabled after documented opt-in consent is received.

We may use cookies and similar technologies to enhance your experience, maintain session state, and analyze platform usage. We may also deploy third-party advertising pixels to enable targeted advertising on platforms such as Google and Meta. These pixels may collect IP address, browser type, device identifiers, and behavioral signals. If you are located in the EEA or UK, this constitutes a transfer of personal data to a third-party data controller for advertising purposes, and you may withdraw consent at any time by contacting us.

We may also receive information from third-party sources such as social media platforms or referral partners when you access our platform through their links. All such data is handled in compliance with applicable privacy laws.

We collect and use your information for specific, clearly defined purposes in accordance with applicable law.

To provide our services: we use your data to facilitate your use of the platform, process your registration and account setup, and support your experience finding and comparing prop trading firms.

To improve your experience: we analyze user behavior to personalize the platform, optimize performance, and enhance overall usability.

To communicate with you: we respond to inquiries, send service-related updates, and notify you of changes to our policies or terms.

For marketing and promotions: with your consent where required, we may send newsletters or promotional content. You may unsubscribe at any time via the link in any email.

For compliance and legal obligations: we process data to comply with applicable laws, prevent fraud, respond to legal requests, and enforce our terms of service.

To protect the platform and our users: we use data to detect unauthorized activity, maintain security, and safeguard platform integrity.

We will only process your data for the purposes described above. If we ever need to use your data for a different purpose, we will notify you and obtain your consent where required by law.

We process your personal information based on one or more of the following legal grounds, as applicable under the GDPR and other relevant data protection laws.

Consent: when you voluntarily provide information or opt in to marketing, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Contractual necessity: certain data is required to fulfill our obligations to you, such as granting access to the platform and facilitating prop firm comparisons.

Legal obligations: we may process your data to comply with applicable laws, tax requirements, fraud prevention regulations, or enforceable governmental requests.

Legitimate interests: we may process your information where our legitimate business interests apply, provided those interests do not override your fundamental rights. This includes improving and personalizing our services, maintaining platform security, and conducting analytics and research.

Vital interests or public interest: in rare circumstances, we may process your data to protect your vital interests or those of the public, such as in emergency situations.

If you have questions about the legal basis for any specific processing activity, please contact us at support@awtrades.co.

We do not sell or rent your personal information. We may share your data only in the following limited circumstances.

With your consent: we will share information with third parties only when you have given explicit consent for that specific sharing.

Service providers and partners: we work with trusted third-party providers who help us operate the platform, including hosting, analytics, IT support, and payment processing. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Advertising partners: we may share behavioral data with advertising partners through tracking pixels to enable targeted campaigns on third-party platforms. This sharing is governed by formal data processing agreements and is limited to the data triggered by specific page visits. We do not transfer directly identifying information such as your name or email address to advertising partners in connection with these pixels.

Legal compliance: we may disclose your information when required by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of AW Trades, our users, or others.

Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to the relevant entity. We will notify you of such changes in accordance with applicable law.

Aggregated or anonymized data: we may share data that has been fully de-identified or aggregated with third parties for research, analytics, or reporting purposes.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

Account data is retained for as long as your account remains active or as needed to provide our services. Transaction and communication records may be retained for compliance, record-keeping, and audit purposes.

For analytics and session data, anonymous sessions are retained for up to 30 days before being permanently deleted or anonymized. Data associated with logged-in user sessions is retained for up to 90 days by default. In exceptional cases, such as validated security or fraud investigations, data may be retained for up to 12 months with documented justification.

If you request deletion of your personal data, we will remove or anonymize it unless retention is required for legal obligations, dispute resolution, or legitimate business purposes.

Your data may be stored and processed in the country where you reside or in other jurisdictions where our service providers operate. We implement appropriate safeguards to protect your data regardless of where it is stored.

We use industry-standard technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse. No system is entirely immune from risk, and we encourage you to protect your account credentials and avoid sharing sensitive information over unsecured channels.

We respect your rights over your personal information and provide straightforward ways for you to exercise them.

Access and portability: you may request a copy of the personal data we hold about you, provided in a portable and commonly used format where applicable.

Correction: you have the right to request correction of inaccurate or incomplete information we hold about you.

Deletion: you may request deletion of your personal data, subject to any legal or contractual obligations that require us to retain certain records.

Restriction of processing: you may request that we limit how we process your data in certain circumstances, such as where you contest its accuracy.

Objection to processing: you may object to our processing of your data for direct marketing purposes or where we rely on legitimate interests as our legal basis.

Withdraw consent: where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

Opt out of marketing: you can unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly.

Manage cookies: you can adjust cookie preferences through your browser settings or our cookie consent tool.

File a complaint: if you believe we have violated your data protection rights, you have the right to file a complaint with the relevant supervisory authority in your jurisdiction.

To submit any data rights request, contact us at support@awtrades.co.

We take the security of your personal information seriously and apply appropriate technical, administrative, and physical safeguards to protect it.

We use encryption protocols including SSL to protect sensitive data transmitted through the platform. Access to personal data is restricted to authorized personnel who are subject to strict confidentiality obligations.

Access to session recordings and analytics data is governed by least-privilege role-based access controls, protected by multi-factor authentication, and subject to audit logging and periodic review.

While we invest heavily in security, no system can be completely secure. If you suspect unauthorized access to your account or a potential security breach, notify us immediately at support@awtrades.co.

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external platforms, and we are not responsible for their privacy practices.

If you interact with third-party services through links on our platform, their respective privacy policies will govern how your data is collected and used. We encourage you to review those policies before sharing any personal information.

Some pages may include embedded third-party content such as videos or social media widgets. Interacting with such content may result in data being shared directly with the respective third party.

AW Trades is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@awtrades.co immediately. If we discover that we have inadvertently collected personal information from a minor, we will promptly delete it from our systems.

As an online platform, your personal information may be transferred to and processed in countries outside your own, including jurisdictions that may have different data protection standards.

We implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms approved under applicable law, to ensure your data remains protected during international transfers.

By using our platform, you acknowledge and consent to the transfer, storage, and processing of your data in accordance with this Privacy Policy.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable regulations.

Material changes will be communicated via email (if you have provided it) or through a notice on the platform. All changes become effective immediately upon posting unless otherwise stated.

Continued use of the platform following any update constitutes your acceptance of the revised policy.